OZRIELE SHIPPING POLICY

Distinctive finds for every season.

At Ozriele, we believe shopping should be enjoyable, convenient, and transparent. We work with carefully selected suppliers to bring you distinctive products delivered directly to your doorstep.

ORDER PROCESSING

Orders are processed and fulfilled by our trusted supplier partners.

Processing times vary by product and supplier. Many of our current suppliers typically prepare orders within 1–2 business days, excluding weekends and holidays.

Processing times are estimates and are separate from shipping transit times.

SHIPPING DESTINATIONS

We currently offer shipping within the United States for eligible products.

Shipping availability is confirmed during checkout. International shipping options may be introduced in the future.

SHIPPING METHODS & DELIVERY TIMES

Shipping methods and estimated delivery times are displayed at checkout based on the products ordered, destination, and available carrier services.

Depending on the supplier, shipping options may include:

• Economy shipping
• Standard or ground shipping
• Expedited shipping, when available

Some economy shipments may take approximately 7–10 days. Actual delivery estimates vary by product and are shown during checkout.

Delivery dates are estimates, not guarantees.

SHIPPING COSTS

Shipping charges are calculated and displayed before you complete your purchase.

Certain products may qualify for complimentary shipping. Free shipping applies only when specifically indicated at checkout.

Additional shipping charges may apply when products are fulfilled by different suppliers.

MULTIPLE SHIPMENTS

Ozriele partners with multiple suppliers throughout the United States.

If your order contains products from different suppliers, your items may arrive in separate packages and on different dates.

This is normal and allows each supplier to fulfill your purchase directly.

ORDER TRACKING

Once your order ships, you will receive a shipping confirmation with tracking information when available.

For orders containing multiple shipments, separate tracking numbers may be provided.

DELIVERY DELAYS

While we strive for timely delivery, unexpected delays may occur due to carrier disruptions, weather, holidays, or supplier processing.

If we cannot ship within the promised timeframe, we will contact you and provide the cancellation or refund options required by applicable law.

Please contact us if your order has not arrived within its expected delivery timeframe.

INCORRECT SHIPPING ADDRESSES

Customers are responsible for providing complete and accurate shipping information at checkout.

If you notice an error, contact us immediately. We will attempt to correct the address before shipment, but changes cannot be guaranteed once an order has entered fulfillment.

DAMAGED, MISSING, OR INCORRECT ORDERS

Your satisfaction matters to us.

If an item arrives damaged, is missing, or differs from what you ordered, please contact our support team as soon as possible.

Include your order number, a description of the issue, and photographs when applicable.

We will review the situation and work with the supplier to arrange an appropriate resolution consistent with applicable law.

RETURNS

Please contact Ozriele before returning any merchandise.

Do not send returns to our business mailing address unless our support team specifically instructs you to do so.

Return eligibility and procedures are explained in our Return and Refund Policy.

CUSTOMER SUPPORT

For shipping questions or order assistance:

Ozriele LLC

Email: ozrieleshop@gmail.com

Website: https://ozriele.com

We're here to help make your Ozriele shopping experience as seamless as possible.

Beautiful. Practical. Worth having.